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Vehicle Lockout
Keys locked in the car? A nearby provider comes to get you back into the vehicle — providers send offers and you choose who comes.
What a vehicle lockout call covers
A provider comes to you and opens the vehicle without damaging it. You will be asked to show that the car is yours before anyone touches it — that protects you as much as us. Lost keys, rather than locked-in keys, is a Locksmith request: choose Locksmith in the app.
- Keys locked inside the vehicle
- Non-damaging entry by a trained provider
- Proof of ownership checked on arrival
- Straight answer if you need a locksmith instead
How the request works
01. Describe the problem
Pick the service in the web app, share where you are and your vehicle. The VIN is optional.
02. Name your price or get quotes
Offer what you want to pay, or let nearby providers quote with their arrival time.
03. Compare, counter, accept
See each provider's price, arrival time and rating. Counter once if you like, then accept.
04. Track to complete
Watch them arrive on the map, then confirm the job is done, get your receipt and rate it.
Other roadside services
Locked out right now?
Describe what you need and create a free account when you send it. Nearby providers then send you offers. Questions? Contact Platform Support at 877-887-GATE.