Home  /  Roadside Assistance  /  Flat Tire

Flat Tire

Flat tire on the shoulder? A nearby provider comes to fit your spare and get you back on the road — providers send offers and you choose who comes.

What a flat tire call covers

A provider comes out and swaps the flat for your spare, safely and off the traffic side where possible. This is a roadside swap, not a repair — you will need a usable spare on board. No spare, or damage beyond a swap, and we arrange a tow instead.

Car with a flat rear tire
Photo: Shixart1985, Wikimedia Commons, CC BY 2.0

How the request works

01. Describe the problem

Pick the service in the web app, share where you are and your vehicle. The VIN is optional.

02. Name your price or get quotes

Offer what you want to pay, or let nearby providers quote with their arrival time.

03. Compare, counter, accept

See each provider's price, arrival time and rating. Counter once if you like, then accept.

04. Track to complete

Watch them arrive on the map, then confirm the job is done, get your receipt and rate it.

Stuck with a flat?

Describe what you need and create a free account when you send it. Nearby providers then send you offers. Questions? Contact Platform Support at 877-887-GATE.