Version 0.9 • 16 October 2026
1. Controller and Contact
[EXACT LEGAL ENTITY NAME] operates Dispatcher Gate and is responsible for personal information it processes for its own purposes. Contact: [PRIVACY EMAIL], [BUSINESS ADDRESS]. Effective: [DATE].
2. Information Collected
Account identifiers and contact details; business and licensing records; USDOT/MC and insurance details; vehicle and VIN information; shipment and roadside requests; payment tokens and transaction records; messages; photos; signatures; support tickets; device identifiers, IP address, cookies and diagnostics; approximate or precise location with applicable notice/permissions.
3. Uses and Legal Bases
Provide account access, verification, load matching, dispatch, navigation, messaging, invoicing, fraud prevention, security, compliance, support and product improvement. Where applicable, processing relies on contract, legitimate interests, consent or legal obligations.
4. Sharing
Relevant shipment/service details may be shared with the shipper, carrier, assigned driver, provider or customer involved in a transaction. Vendors may process payments, maps, communications, hosting, analytics and verification subject to contractual safeguards. Disclose information to authorities when lawfully required. Do not sell sensitive precise location data.
5. Location and Driver Monitoring
Explain clearly when background or foreground GPS collection occurs, who can view it, and how to disable it. Limit live location visibility to the assigned job and legitimate operational participants; set documented retention periods and comply with app-store and state consent requirements.
6. Retention and Security
Keep information only as needed for service, legal recordkeeping, fraud and dispute resolution, subject to a published retention schedule. Use encryption in transit and at rest where appropriate, least-privilege access, logs, backups and incident response. No security guarantee is absolute.
7. Privacy Choices and Rights
Provide access, correction, deletion, portability and opt-out mechanisms where applicable, including state privacy rights and appeals where required. Explain verification and lawful exceptions. Honor marketing unsubscribe and cookie preferences where required.
8. Children and Cross-Border Data
Platform is intended for adults and authorized business users, not children under 13. Disclose cross-border processing and safeguards if applicable.
9. Cookies and Changes
List cookie categories, analytics and ad technologies actually deployed; provide required consent controls. Post material updates with revised date and provide additional notice where required.
10. Implementation Notes
Complete a data inventory and vendor list before publication. Confirm whether app uses background GPS, payment tokenization, SMS marketing, analytics or targeted advertising; do not publish unverified assertions.
Updated Marketplace Business Model — October 2026
Separate Data Uses
Business loadboard data supports shipper/carrier listings and direct communication. Roadside customer location and provider GPS data support request matching, status updates, safety, and service history, subject to clear notice, permission controls, retention rules, and applicable privacy law.